OUR RESPONSE TO
COVID19 RELATED SUPPLY REQUESTS
Due to the unprecedented
increase in demand and global manufacturing constraints, some of our
manufacturer partners are experiencing supply chain interruptions or shortages.
These products are backordered with extensive delays, and for most of these
products, we have run out of our supply prior to updating our order pages.
We apologize for this
miscommunication and will contact those of you who have placed orders that have
not been fulfilled.
Our policy is to charge your
order only when stock is sufficient, or will become sufficient enough to ship
your items, that is why many of you who've ordered these items have not seen
charges against your credit cards
as we were awaiting word from our vendors.
For those of you who have had
your orders processed, these products will ship as soon as possible and are
NON-CANCELABLE and NON-RETURNABLE until the supply chain normalizes.
If you have any questions
regarding availability of supplies, please call (805) 797-5244.
We apologize for any issues
that these circumstances may have brought and are working to bring your products
to you in a timely manner and stand with you during this unique time in our
history as a world community.